{"id":346,"date":"2026-02-05T09:14:05","date_gmt":"2026-02-05T09:14:05","guid":{"rendered":"https:\/\/gracahotel.com\/?page_id=346"},"modified":"2026-02-19T14:54:52","modified_gmt":"2026-02-19T14:54:52","slug":"politica-de-privacidade-e-cookies","status":"publish","type":"page","link":"https:\/\/gracahotel.com\/en\/politica-de-privacidade-e-cookies\/","title":{"rendered":"Privacy and Cookies Policy"},"content":{"rendered":"<div class=\"wp-block-group alignfull is-style-ext-preset--group--natural-1--section has-background-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d92dc152 wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--section--1\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<p class=\"wp-block-paragraph\"><strong>Last updated:<\/strong> 19\/02\/2026<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>1. Controller Identification<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy and Cookies Policy governs the processing of personal data of users of the website. <strong>Gra\u00e7a Hotel<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The data controller is <strong>Gra\u00e7a Hotel<\/strong>, headquartered in <strong>Quinta Branca do Faial, lote 4, 7005-862 \u00c9vora<\/strong>, legal entity no. <strong>503521434<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>2. Personal Data Collected<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Gra\u00e7a Hotel may collect and process personal data through the website, especially when the user:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fill out forms for budget requests or information requests;<\/li>\n\n\n\n<li>Schedules appointments or service requests through the SimplyBook.me platform;<\/li>\n\n\n\n<li>Communication is done via email;<\/li>\n\n\n\n<li>Browse the website (technical data and cookies)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>2.1. Quotation Requests<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When a user submits a quote request through the form available on the website, the personal data necessary for the analysis and response to the request is collected, such as name, email address, telephone contact, desired dates, and other relevant information. This data is processed exclusively for the purposes of responding to the quote request, monitoring the request, and, when applicable, for carrying out pre-contractual due diligence related to a potential booking. The processing of this data is based on the consent of the data subject and\/or the need to carry out pre-contractual due diligence, with the data being kept only for the period strictly necessary for the purposes described above or for the time required by legal obligations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The data collected may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name;<\/li>\n\n\n\n<li>Email address;<\/li>\n\n\n\n<li>Phone number;<\/li>\n\n\n\n<li>Dialing and\/or service data;<\/li>\n\n\n\n<li>IP address and technical browsing data.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>3. Purposes of Treatment<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is processed for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Managing contact requests and communications;<\/li>\n\n\n\n<li>Processing appointments and providing services through SimplyBook.me;<\/li>\n\n\n\n<li>Sending transactional communications (confirmations and responses to requests) via WP Mail SMTP;<\/li>\n\n\n\n<li>Compliance with legal obligations;<\/li>\n\n\n\n<li>Managing cookie consent through the iubenda plugin;<\/li>\n\n\n\n<li>Statistical analysis of the website is only performed when MonsterInsights is active and with the user's consent.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>4. Foundations of Lawfulness<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The processing of personal data is based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the execution of a contract or pre-contractual due diligence;<\/li>\n\n\n\n<li>In compliance with legal obligations;<\/li>\n\n\n\n<li>Without the data subject's consent, where applicable;<\/li>\n\n\n\n<li>In the legitimate interest of Gra\u00e7a Hotel, provided that the rights of the data subject do not prevail.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>5. Data Preservation<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is kept only for the period necessary for the purposes that motivated its collection or for the legally required period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Records of consent related to cookies are maintained in accordance with legal requirements through the iubenda platform.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>6. Rights of Data Subjects<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Under the General Data Protection Regulation (GDPR), the data subject has the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to your personal data;<\/li>\n\n\n\n<li>Correction of inaccurate or incomplete data;<\/li>\n\n\n\n<li>Data erasure (right to be forgotten);<\/li>\n\n\n\n<li>Treatment limitations;<\/li>\n\n\n\n<li>Data portability;<\/li>\n\n\n\n<li>Opposition to treatment;<\/li>\n\n\n\n<li>Withdrawal of consent, where applicable.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The exercise of these rights can be requested via the following email address:<br><strong><a>gracahotel@gmail.com<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>7. Sharing Data with Third Parties<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be shared with third-party entities strictly necessary for the provision of services, namely:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SimplyBook.me<\/strong> \u2013 scheduling and service management;<\/li>\n\n\n\n<li><strong>Email sending services<\/strong> used by WP Mail SMTP;<\/li>\n\n\n\n<li><strong>iubenda<\/strong> \u2013 consent and cookie management;<\/li>\n\n\n\n<li><strong>Google LLC<\/strong> \u2013 only when MonsterInsights (Google Analytics) is active and with the user's consent.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Some of these entities may process data outside the European Economic Area, ensuring adequate protection mechanisms under the GDPR.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>8. Cookies<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading has-medium-font-size\"><strong>8.1. What are cookies?<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies are small text files stored on a user's device when they visit a website, allowing for an improved browsing experience.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-medium-font-size\"><strong>8.2. Cookies used on this website<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The Gra\u00e7a Hotel website uses:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strictly necessary cookies \u2013 essential for the functioning of WordPress and the website;<\/li>\n\n\n\n<li>Functional cookies \u2013 for managing preferences and forms;<\/li>\n\n\n\n<li>Consent cookies \u2013 managed by the iubenda plugin;<\/li>\n\n\n\n<li>Statistical cookies \u2013 only when MonsterInsights is active and with consent.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Currently, statistical cookies are not active.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-medium-font-size\"><strong>8.3. Cookie Management<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The user can manage or withdraw their consent at any time through the cookie banner or their browser settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>9. Data Security<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Gra\u00e7a Hotel adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>10. Complaints<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The data subject has the right to lodge a complaint with the<br><strong>National Data Protection Commission (CNPD)<\/strong><br>Website: <a href=\"http:\/\/www.cnpd.pt\">www.cnpd.pt<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>11. Policy Changes<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Gra\u00e7a Hotel reserves the right to update this Privacy and Cookies Policy at any time. Any changes will be published on the website.<br> <\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00daltima atualiza\u00e7\u00e3o: 19\/02\/2026 1. Identifica\u00e7\u00e3o do Respons\u00e1vel pelo Tratamento A presente Pol\u00edtica de Privacidade e Cookies regula o tratamento de dados pessoais dos utilizadores do website do Gra\u00e7a Hotel. O respons\u00e1vel pelo tratamento dos dados \u00e9 Gra\u00e7a Hotel, com sede em Quinta Branca do Faial, lote 4, 7005-862 \u00c9vora, pessoa coletiva n.\u00ba 503521434. 2. Dados [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-346","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u00daltima atualiza\u00e7\u00e3o: 19\/02\/2026 1. Identifica\u00e7\u00e3o do Respons\u00e1vel pelo Tratamento A presente Pol\u00edtica de Privacidade e Cookies regula o tratamento de dados pessoais dos utilizadores do website do Gra\u00e7a Hotel. 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